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How we use and protect your personal information
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Allstate Bank shares your concerns about privacy. We understand that you want to know how we treat the
personal information that we obtain from you or other sources in the course of providing you with products
and services. As an Allstate Bank customer, you may be wondering…
- What do we do with the personal information we have about you?
- What kind of personal information do we have, and where did we get it?
- How do we protect that information?
- How can you find out what information we have about you?
We hope this notice will help answer those questions because our relationship with you is important to us.
We want you to know--whether you're doing business with us through your local agent, our Customer Care
Center, or www.allstatebank.com--that we respect the privacy of our customers.
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What do we do with the personal information we have collected about you?
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Allstate Bank does not disclose any of your personal information to companies or organizations not
affiliated with us that would use the information we have provided them to contact you about their own
products and services.
Within Allstate, your personal information is available to our employees, agents, and service providers who
may need to see it to fulfill and service your needs. Also, your Allstate agent or broker may use
information in his or her files for marketing purposes or to help you with your overall insurance or banking
program. We may also use your personal information to communicate with you about products, features, and
options you have expressed an interest in or that we believe may be of interest to you. In addition, we may,
as permitted by law and without your prior permission, provide information about you contained in our
records or files to persons or organizations such as:
- Our affiliated companies,
- Persons who perform a business function for us,
- Your Allstate agent or broker,
- Businesses with whom we have an arrangement to market our products and services,
- Companies with whom we have arrangements to jointly offer products and services,
- Regulatory or law-enforcement authorities, and
- Persons requesting information pursuant to subpoena or court order.
We may also decide to sell business assets or a business line, such as mortgage servicing rights. In these cases, we may
transfer to the purchaser the related customer information.
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What kind of personal information do we have, and where did we get it?
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Much of the personal information that we have about you comes directly from you. You disclosed much of this
information to us on your application or request for the products and services we offer. We may contact you
by telephone or mail for additional information. We also keep information about the types of products and
services you purchase from us, as well as account balances and transactions with us.
Depending on the nature of the transaction you are completing with us, you may
be required to provide Allstate Bank, our affiliates, agents, or other entities
working on our behalf with information. That information may include, for
example, your name, address, birth date, phone number, E-mail address, the types
and numbers of the products you hold, mother's maiden name, Social Security
number, driver's license number, annual income, or information about mortgages,
or lien/lease holders. We may also collect information from our website such as
your activity while using our site and information from online collecting
devices known as "cookies" (for more information, see the Online Privacy
Statement at www.allstatebank.com).
We may also collect personal information from outside sources, including consumer-reporting agencies. This
information includes credit reports and checking account history.
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How do we protect your personal information?
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When we share personal information with companies working on Allstate Bank's behalf, we protect that
personal information where required by law with a confidentiality agreement that obligates those companies
to conform to our standards and keep confidential any information about you that we give them. In addition,
we communicate regarding the need to protect your information to those individuals who have access to it,
and we've established physical, electronic, and procedural safeguards to protect your information.
Finally, should your relationship with Allstate Bank end, your personal information will remain protected in
accordance with our privacy practices as outlined in this Important Notice.
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Attention, Internet Users
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To better serve you, www.allstatebank.com provides
information about Allstate Bank, our products and services. You may also perform certain transactions on the
website. When accessing www.allstatebank.com, please
be sure to read the Privacy Statement that appears there.
In addition to the information contained in this Important Notice, we adhere to
the Allstate Online Privacy Statement at www.AllstateBank.com, which provides important
information relating to your use of the website, including, for example,
information regarding: 1) our use of "cookies," and 2) our collection of
information such as IP address (the number assigned to your computer when you
use the Internet), browser and platform types, domain names, access times,
referral data, and your activity while using our site. The website notice also
contains important information you should consider regarding the degree of
security of information transmitted over the Internet.
We hope you have found this Important Notice helpful. If you have any questions or would like more
information, please don't hesitate to contact your Allstate agent, call our Customer Care Center at
1-877-794-BANK (2265), or visit www.AllstateBank.com
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